Privacy Policy

Privacy Policy

Last Updated: August 28, 2024 

Validify is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. 

1. Introduction

Validify (“we,” “us,” or “our”) provides services such as email verification, content spam checks, blacklist monitoring, domain/IP health assessments, and deliverability services. This Privacy Policy governs the processing of personal data collected through our services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). 

2. Data We Collect

We collect and process the following categories of personal data: 

• Account Information: When you create an account, we collect your name, email address, company name, and billing information. We may also collect your phone number and any additional information you choose to provide. 

• Usage Data: We automatically collect data about your interactions with our Service, including IP addresses, browser types, operating systems, device information, pages viewed, and links clicked. 

• Content Data: We collect and process data you submit through our services, such as email addresses, domain names, and IP addresses, as well as any other data required for our services. 

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your interactions with our website and services. For more information, see our Cookie Policy. 

3. How We Use Your Data

We use the data we collect for the following purposes: 

• To Provide and Improve Our Services: We use your data to deliver our services, manage your account, process payments, and improve the functionality and performance of our services. 

• To Communicate with You: We use your contact information to communicate with you about your account, provide customer support, send service-related notifications, and inform you about updates and offers. 

• To Ensure Security and Compliance: We use your data to monitor and ensure the security of our services, detect and prevent fraud, and comply with legal obligations. 

• To Personalize Your Experience: We use data collected through cookies and tracking technologies to tailor our services to your preferences and improve your experience on our website. 

• To Perform Analytics: We analyze usage data to understand how our services are used and to develop new features and improvements. 

4. Legal Basis for Processing

We process your personal data based on the following legal grounds: 

• Performance of a Contract: We process your data to fulfill our contractual obligations to you, such as providing the services you requested. 

• Legitimate Interests: We process your data for our legitimate business interests, such as improving our services, securing our platform, and communicating with you about relevant services. 

• Consent: Where required by law, we rely on your consent to process your data, for example, for direct marketing communications. 

• Legal Obligations: We process your data as necessary to comply with our legal obligations, such as maintaining financial records and responding to lawful requests. 

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with: 

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data storage, and customer support. These vendors are obligated to protect your data and use it only for the purposes we specify. 

• Legal Authorities: Government authorities or other entities if required by law, such as in response to a court order or subpoena, or to comply with regulatory requirements. 

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity as part of the transaction. 

6. International Data Transfers

Your data may be transferred to and processed in countries other than your own. If you are located in the European Economic Area (EEA), we will ensure that your data is protected by appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms. 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will securely delete or anonymize it. 

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 

9. Your Rights

Under applicable data protection laws, you have the following rights: 

• Right to Access: You can request access to the personal data we hold about you and receive a copy. 

• Right to Rectification: You can request correction of any inaccuracies in your personal data. 

• Right to Erasure: You can request deletion of your personal data, subject to certain legal exceptions. 

• Right to Restrict Processing: You can request that we restrict the processing of your data under certain circumstances. 

• Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used, machine-readable format. 

• Right to Object: You can object to the processing of your data in certain situations, such as for direct marketing purposes. 

• Right to Withdraw Consent: If you have given us consent to process your data, you can withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal. 

To exercise your rights, please contact us at support@validify.ai. We will respond to your request within the timeframes required by law. 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if necessary, contacting you by email. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. 

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

• Email: support@validify.ai 

• Postal Address: Validify, 6805 Route 202, New Hope, PA 18938, USA 

This Privacy Policy was last updated on August 28, 2024.